When To Use Criticism
“Criticism can be effective when there is something that must be destroyed or dissolved, but it is capable only of harm when there is something to be built.”
~ Carl Jung
Getting Others to Get It!
“The single biggest problem in communication is the illusion that it has taken place.”
~ George Bernard Shaw
What Really Underlies Almost All Anger
“Under all anger is fear, and under all fear is fear of loss.”
~ Unknown
The Neuroscience of Difficult Situations
“To deal successfully with difficult people and situations we must first see them as an opportunity to practice defining who we are.”
~ Bill Crawford
The Addictive Nature of Perfectionism
“The need to be perfect is often driven more by fear of failure or disapproval than the joy of achieving one’s goals.”
~ Bill Crawford
Are We Asking BS Questions?
“In order to access the most clear, confident, creative part of who we are we must avoid asking “BS” or brainstem questions.”
~ Bill Crawford
Why Most Difficult Conversations Fail
“You can’t create a solution-focused conversation from a problem-focused mindset.”
~ Bill Crawford
New Way to Deal with the Inner Critic
“To influence ourself, we must understand our “selves,” or the parts of us that motivate our thoughts, decisions, and behaviors, and then draw upon them as needed.”
~ Bill Crawford
The Neuroscience of Bitterness
“Bitterness does more harm to the vessel in which it is stored… than the vessel on which it is poured.”
~ Anonymous







