Being Heard & Understood!
“Not being understood is a signal that there is much more to understand.”
~ Bill Crawford
What is True Confidence?
“True confidence is the ability to listen to anyone or anything without losing your temper or your perspective.”
~ Bill Crawford
Controlling What We Can
“The Brain doesn’t know the difference between a real and imagined event. Therefore, if it is out of your hands, put it our of your mind.”
~ Bill Crawford
The Neuroscience of Trauma
“When something reminds us of a traumatic incident in the past, the brain reacts as if the traumatic event is happening in the present.”
~ Adapted from Bessel van der Kolk
The Neuroscience of Gratitude and Optimism
“Optimism is a strategy for making a better future. Because, unless you believe that the future can be better, you are unlikely to step up and take responsibility for making it so.”
~ Noam Chomsky
Getting Others to Change!
“You can’t make people better by making them feel worse.”
~ Adapted from Pam Leo
Insults!
“In order to feel insulted by others, we must first value their opinion over our own… why would we do that?”
~ Bill Crawford, PhD
Panic Attacks!
“Until we recognize that panic attacks are the result of a chemical change in our body triggered by a misinterpretation of the middle brain, we will forever be at the mercy of these frightening experiences.”
~ Bill Crawford
Out of Control!
“Trying to control everything and everyone will almost always result in our feeling ‘out of control.'”
~ Bill Crawford








