The “Magic Question” for Successful Conflict Resolution
“Solution-focused questions about the future, that combine what is important to the other person with what is important to us, are the key to successful conflict resolution..”
~ Bill Crawford
Teaching Kids to Calm Themselves Down
“The truth is that kids don’t like to feel bad. It goes against what they love which is to have fun and experience joy. Therefore, the key to helping them manage their emotions is first showing them how we manage ours and then making the process of influencing how we feel enjoyable.”
~ Bill Crawford
Two More Tools for Life!
“In order to become more influential in our life and the lives of others, we must not only become clear about why we think and feel a certain way, but how to change those thoughts and emotions to ones that are more congruent with the life we want to create.”
~ Bill Crawford
How & When to Say Enough! – The Neuroscience of Healthy Boundaries
“We have to believe we are enough in order to say, “Enough!”
~ Brené Brown
The Difference Between Worry & Anxiety
“When our worry is feeding our anxiety, or our anxiety is feeding our worry, we need to stop the feeding frenzy and shift our focus from the problem to the solution, because it’s not what we feel, but what we feed that will create our experience of life.”
~ Bill Crawford
Using Brain Science to Enhance Communication
“While we are not responsible for other people’s reactions, we do play a role in how their brain interprets what we do and say, and this will determine our influence.”
~ Bill Crawford
The Importance of Confidence in Conflict
“Confidence is the ability to understand another’s perspective without needing to accept or reject it in order to move from conflict to consensus.”
~ Bill Crawford
The Power of Resilience
“When the storms of life hit, the resilient adjust their sails.”
~ Bill Crawford
The Power of Focus or Attention
“If we don’t pay attention to our focus, or what we are paying attention to… we will never know if the payment is worth the cost.”
~ Bill Crawford