How to be Heard, Understood, & Trusted
“To be heard and understood by anyone we need to first be perceived as someone that they trust.”
~ Bill Crawford
The Need to be Right!
“When our need to be seen as knowledgeable gets in the way of our ability to be seen as caring, our connections suffer.”
~ Bill Crawford
Understanding The Behavior of Others
“Our frame of mind is determined by our frame of reference… best to create both of these by choice versus by chance.”
~ Bill Crawford
What is Most Important In Your Life?
“We never want to make the most important thing in our life something that is beyond our control.”
~ Bill Crawford
New Info on Communication & Influence
“Until we communicate in a way that inspires trust, our ability to influence others will be limited, or nonexistent.”
~ Bill Crawford
Living by Choice or by Chance
“A life of choice is a life of conscious action, while a life of chance is a life of unconscious reaction. Unless we choose one, we will experience the other.”
~ Bill Crawford
When Helping Doesn’t Help!
“Helpful advice, like beauty, is in the eye of the beholder. It must be seen as healing before it can be experienced as helpful.”
~ Bill Crawford
The Case for & Against Optimism
“Optimism is simply the belief that the future will be better than the past, and that I have confidence in my ability to influence the process.”
~ Bill Crawford
Finding Light in the Darkness
“When day comes, we ask ourselves,
where can we find light in this never-ending shade?
…there is always light,
if only we’re brave enough to see it…
If only we’re brave enough to be it”
~ Amanda Gorman