When To Trust Our Judgement
“In order to trust our own judgement, we must first determine if we are accessing the trustworthy part of who we are.”
~ Bill Crawford
The Case For (and Against) Anger
“Anger can be a signal that something needs to change… however, it is often not the most effective energy to trust in making the change.”
~ Bill Crawford
Choosing Conscious Action Over Unconscious Reactions
“A life lived by choice is a life of conscious action. A life lived by chance is a life of unconscious reaction.”
~ Neale Walsch
Steps 5 & 6 – Step 5 Being the “Magic Step” in Dealing with Difficult People
“To create solution-focused conversations, we must be truly focused on the solution and the future, not the problem and the past.”
~ Bill Crawford
Steps 3 & 4 – Dealing with Difficult People
“Until we understand the ‘why’ behind another’s resistance, we will be forever stuck in a brainstem debate about who’s right.”
~ Bill Crawford
6 Steps to Dealing with Difficult People – Step Two
“Dealing successfully with difficult people initially requires us being aware of two things… what we want to bring to the conversation… and what we want to bring out in others.”
~ Bill Crawford
6 Steps to Dealing with Difficult People – Step One
“In order to deal with difficult people effectively, we must be coming from the ‘effective’ (versus the reactive) brain.”
~ Bill Crawford
How to Handle Being Mishandled
“Until we learn how to handle being ‘mishandled’, we will forever be at the mercy of those who want to jerk us around.”
~ Bill Crawford
Does Compassion Make Us Vulnerable to Manipulation?
“Compassion doesn’t make us more vulnerable to manipulation any more than understanding makes more vulnerable making bad decisions.”
~ Bill Crawford








