Defending vs. Being Defensive

Defending vs. Being Defensive

“In order to be effective with others, we must know the difference between defending one’s self and being defensive, and when (if ever) to use each.” ~ Bill Crawford Recent Posts When We Aren’t Willing To Be Wrong Dealing With Unwanted Negative...
The “You Stupid Idiot” Rule

The “You Stupid Idiot” Rule

“If our goal is to be influential, we must first ensure that those we wish to influence can’t put ‘You Stupid Idiot’ on the end of anything we say.” ~ Bill Crawford Recent Posts When We Aren’t Willing To Be Wrong Dealing With...
How Bad Moods Influence Communication

How Bad Moods Influence Communication

“Never mix bad words with a bad mood. We will have many opportunities to change a mood, but the words we speak will live in their minds forever.” ~ adapted from Pinterest Recent Posts When We Aren’t Willing To Be Wrong Dealing With Unwanted Negative...

Bitter or Better?

        “The meaning that we attach to our stories makes us either bitter or better. I suggest we do this by choice, and not by chance.” ~ Bill Crawford Subscribe Subscribe to Dr. Bill’s “Quotes and Wisdom from the Top of the Mind”...