When Simply Listening Isn’t Enough

When Simply Listening Isn’t Enough

“When feelings run deep and positions are entrenched, then just listening often isn’t enough to move the conversation forward.” ~ Bill Crawford Recent Posts When We Aren’t Willing To Be Wrong Dealing With Unwanted Negative Emotions How to Stop an...
New Info on Communication & Influence

New Info on Communication & Influence

“Until we communicate in a way that inspires trust, our ability to influence others will be limited, or nonexistent.”~ Bill Crawford Recent Posts When We Aren’t Willing To Be Wrong Dealing With Unwanted Negative Emotions How to Stop an Argument Anger...
Defending vs. Being Defensive

Defending vs. Being Defensive

“In order to be effective with others, we must know the difference between defending one’s self and being defensive, and when (if ever) to use each.” ~ Bill Crawford Recent Posts When We Aren’t Willing To Be Wrong Dealing With Unwanted Negative...
True Empathy?

True Empathy?

“True empathy isn’t simply understanding another’s experience, it’s connecting to the emotions that underpin that experience.” ~ Adapted from Brene’ Brown Recent Posts When We Aren’t Willing To Be Wrong Dealing With Unwanted...