“While we are not responsible for other people’s reactions, we do play a role in how their brain interprets what we do and say, and this will determine our influence.” ~ Bill Crawford Recent Posts Interpersonal Neurobiology – The Key to Being Heard...
“When feelings run deep and positions are entrenched, then just listening often isn’t enough to move the conversation forward.” ~ Bill Crawford Recent Posts When We Aren’t Willing To Be Wrong Dealing With Unwanted Negative Emotions How to Stop an...
“Until we communicate in a way that inspires trust, our ability to influence others will be limited, or nonexistent.”~ Bill Crawford Recent Posts When We Aren’t Willing To Be Wrong Dealing With Unwanted Negative Emotions How to Stop an Argument Anger...
“In order to be effective with others, we must know the difference between defending one’s self and being defensive, and when (if ever) to use each.” ~ Bill Crawford Recent Posts When We Aren’t Willing To Be Wrong Dealing With Unwanted Negative...
“True empathy isn’t simply understanding another’s experience, it’s connecting to the emotions that underpin that experience.” ~ Adapted from Brene’ Brown Recent Posts When We Aren’t Willing To Be Wrong Dealing With Unwanted...
