Defending vs. Being Defensive

Defending vs. Being Defensive

“In order to be effective with others, we must know the difference between defending one’s self and being defensive, and when (if ever) to use each.” ~ Bill Crawford Recent Posts When We Aren’t Willing To Be Wrong Dealing With Unwanted Negative...
What To Say (& What Not To Say When…)

What To Say (& What Not To Say When…)

“In dealing with difficult situations, knowing what to say and how to say it can be the difference between creating meaningful solutions versus simply continuing to argue about the problem.” ~ Bill Crawford Recent Posts When We Aren’t Willing To Be...