3 Types of Difficult People

3 Types of Difficult People

“Until we minimize the impact of difficult people who aren’t important, we will never be able deal effectively with those who are.” ~ Bill Crawford Recent Posts When We Aren’t Willing To Be Wrong Dealing With Unwanted Negative Emotions How to...
How Bad Moods Influence Communication

How Bad Moods Influence Communication

“Never mix bad words with a bad mood. We will have many opportunities to change a mood, but the words we speak will live in their minds forever.” ~ adapted from Pinterest Recent Posts When We Aren’t Willing To Be Wrong Dealing With Unwanted Negative...
Why Performance Reviews Fail!

Why Performance Reviews Fail!

“The key to supporting improvement in others is turning a performance ‘review’ into a performance ‘preview.” ~ Bill Crawford Recent Posts When We Aren’t Willing To Be Wrong Dealing With Unwanted Negative Emotions How to Stop an...

The “Fake News” Part of the Brain

        “When truth is what we are looking for, let’s make sure we are not trusting the “fake news” part of the brain.” ~ Bill Crawford Recent Posts When We Aren’t Willing To Be Wrong Dealing With Unwanted Negative Emotions How to...