by slb-billcphd-5Nkp77 | Aug 16, 2021 | Difficult People
“The reason some people get so defensive is not because they are defending their position…they are defending their judgment… they are defending themselves!” ~ Bill Crawford Recent Posts When We Aren’t Willing To Be Wrong Dealing With Unwanted...
by slb-billcphd-5Nkp77 | Aug 8, 2021 | Conflict Resolution
“Solution-focused questions about the future, that combine what is important to the other person with what is important to us, are the key to successful conflict resolution.” ~ Bill Crawford Recent Posts When We Aren’t Willing To Be Wrong Dealing...
by slb-billcphd-5Nkp77 | Jun 29, 2021 | Communication Skills
“While we are not responsible for other people’s reactions, we do play a role in how their brain interprets what we do and say, and this will determine our influence.” ~ Bill Crawford Recent Posts When We Aren’t Willing To Be Wrong Dealing With...
by slb-billcphd-5Nkp77 | Jun 22, 2021 | Confidence, Conflict
“Confidence is the ability to understand another’s perspective without needing to accept or reject it in order to move from conflict to consensus.” ~ Bill Crawford Recent Posts When We Aren’t Willing To Be Wrong Dealing With Unwanted Negative...
by slb-billcphd-5Nkp77 | Oct 22, 2020 | Conflict
“Regardless of the situation, as long as our solution requires someone else to change, we will never know the power and promise of self-determination.” ~ Bill Crawford Recent Posts When We Aren’t Willing To Be Wrong Dealing With Unwanted Negative...